Returns & Exchanges

At Kankatala, we strive to ensure your complete satisfaction with every handpicked weave. If you are not entirely pleased with your purchase, our seamless return policy allows you to initiate a request within 48 hours of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the item you wish to return, or email our support team with your order ID.

• 2.
  Quality Inspection

  Ensure the saree or apparel is unused, unwashed, and has all original tags and packaging intact for a successful quality check.

• 3.
  Schedule Pickup

  Once your request is approved, we will arrange for a secure reverse pickup from your delivery address through our trusted logistics partners.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes inspection, your refund will be credited to the original payment method within 7-10 business days.